How to Check Your MTN Phone Number in Nigeria
Knowing your phone number is important for staying connected and accessible. For MTN subscribers in Nigeria, there are several quick and easy ways to check your registered MTN mobile number.
Whether using a feature phone or smartphone, USSD codes, mobile apps and other methods enable instantly retrieving your 11-digit MTN phone number for call and SMS purposes.
This comprehensive guide outlines the various options to check your MTN number in Nigeria.
Overview of MTN Nigeria
MTN Nigeria is the leading telecom operator in the country with over 76 million subscribers. Since launching operations in 2001, MTN has built extensive network infrastructure delivering 2G, 3G and 4G coverage across all 36 states and the FCT Abuja.
Key services provided by MTN Nigeria include:
- Voice and SMS services
- Data services including 3G and 4G network
- Innovative product offerings like MTN Pulse, MTN Play, MTN Nigeria App, MTN Xtra Special
- Financial services through MoMo wallet
- Rich entertainment content via MTN Music+, MTN Play etc.
- Youth focused propositions through MTN Pulse
- High impact CSR initiatives under the Y’ello Hope umbrella
As a top subscriber, knowing your registered MTN phone number is vital to fully utilize the services seamlessly.
How to Check Your MTN Number
There are several quick and easy ways to check your MTN number in Nigeria. The major methods include:
1. Using USSD Codes
USSD codes allow MTN subscribers to access various services via menu prompts. Dial these codes directly on your phone:
- *123# – Select option 1 for Account Info, then option 1 again for My Number.
- 1231*1# – Your number is displayed immediately.
- *663# – Simply dial and number is shown.
USSD is completely free to use. It works instantly without requiring internet access.
2. Through Customer Care
- Call 180 toll-free from your MTN number.
- Follow the IVR prompts to speak with a customer care agent.
- Provide your registered phone number or SIM details when requested.
- Ask the agent to confirm and provide your MTN phone number.
Though not self-service, customer care will verify your number while assisting you.
3. Via Phone Settings
- On Android devices, go to Settings > About Phone > Status/Phone Identity.
- On iOS, go to Settings > General > About and check Primary Number.
- Your 11-digit MTN number will be displayed here.
This allows finding your number directly if you have an internet-enabled smartphone.
4. Using the MyMTN App
- Download and install the MyMTN App on your smartphone.
- Register and log in with your MTN number.
- Your MTN number is displayed on the app home screen.
The MyMTN app offers the most convenient way to instantly check your number if you have a smartphone.
5. MTN Number Masking
This premium service allows hiding your number when making calls. To check your number while masking is active:
- Dial 1365*1#.
- Enter 2 to view your MTN number.
This retrieves your number without needing to disable masking.
6. Via SMS Message
You can also check your MTN number by sending an SMS:
- Type “Number” and send SMS to 131
- You will receive an SMS showing your registered MTN number
This method is available on both feature and smartphones but incurs charges.
- Save your number somewhere easily accessible in case you forget it.
- Memorize your number to provide when needed especially during customer care calls.
- If using a new SIM, allow up to 4 hours after activation for number checking services to start working.
- Do not share your SIM number with unknown persons for security reasons.
- If you notice errors in your number or loss of SIM, contact MTN customer care for assistance.
- Ensure your number is accurately inputted when using services like mobile money to avoid errors.
Troubleshooting MTN Number Check
Problem: USSD codes or SMS to 131 is not displaying number
- Ensure your SIM is loaded with airtime and active.
- Confirm service is not barred and you have network reception.
- Retry code after some time or restart device.
Problem: Primary/SIM number missing on smartphone settings
- Go to Settings > Mobile Network and ensure SIM is active.
- Disable and re-enable mobile data to refresh SIM connection.
- Restart device and check number again.
Problem: MyMTN App not showing number
- Update app to latest version.
- Check internet connection and retry.
- Log out and log in again using your number.
- Uninstall and reinstall MyMTN App.
Knowing how to check your registered MTN phone number is crucial for subscribers in Nigeria to stay connected with their contacts, access customer support and use mobile financial services. USSD codes provide the fastest way to retrieve your 11-digit number, while mobile apps and customer care offer additional options. With this detailed guide, MTN users can now easily check their number from any phone type.
Does checking my MTN number via USSD consume airtime?
No, checking your MTN number using USSD is completely free. Normal airtime rates only apply when making calls.
Can I check my MTN number if I don’t have airtime?
Yes, you can still retrieve your number via USSD even without airtime. The SMS method will however require airtime balance.
How can I confirm my MTN number ownership?
To confirm ownership, you can contact customer care and provide valid proof of ID or account ownership information for verification.
What happens if my MTN number is displaying wrongly?
Contact MTN customer care immediately if your number is showing the wrong details. This may signal a technical issue or illegal SIM swap attempt.
Why can’t I find my MTN number on my iPhone settings?
Ensure your iPhone is updated to the latest iOS version. Also check that your MTN SIM is properly inserted and mobile data enabled.
How do I transfer my MTN number to a new SIM?
To transfer your number to a replacement SIM, visit an MTN service center with valid ID. An agent will assist to port the number securely to the new SIM.
Can I check my MTN number abroad?
Yes, you can check using the MyMTN App while roaming overseas. USSD may not work abroad depending on the foreign network.
How long does it take for SMS or MyMTN App to show new number?
It may take up to 4 hours after SIM activation for number checking via SMS and MyMTN App to start working.
What is the best way to retrieve my MTN number if I have forgotten it?
The quickest and most reliable way to retrieve your forgotten MTN number is by dialing the USSD code *123# or *663# directly from your mobile.